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: +91-9403892922
WhatsApp Business Platform — Conversations that convert
NEW Official Meta Business Solution Partner

Turn WhatsApp into your highest-converting business channel.

One platform to send broadcasts, automate replies, run AI chatbots, and resolve customer conversations — across the 3 billion people who already use WhatsApp every day.

Official Meta Partner
99.99% uptime SLA
ISO 27001 certified
📊
+248% engagementLast 30 days
98% delivery rateAcross 180 countries
🤖
AI auto-reply2,481 today
N
Northwind Coffee
Online · Replies instantly
Hi! I'd like to reorder my usual beans ☕
10:24
Welcome back, Maya! Your Ethiopian Yirgacheffe — 2 bags?
10:24 ✓✓
Yes please 🙏
10:25
Ethiopian Yirgacheffe · 2× 250g
$28.00 · Tap to pay
Trusted by 12,000+ businesses across 60+ countries
Northwind
Acumen
Linear ▲
Folio
Vercel ◢
Stratus
The Platform

A complete messaging stack built for businesses that ship.

We're the official infrastructure layer between your business and WhatsApp's Cloud API. Send transactional messages, run conversational commerce, deploy AI agents, and manage every customer chat — from one workspace your team will actually use.

3B+
People reachable on WhatsApp worldwide
98%
Average open rate within 5 minutes
5x
Higher conversion vs. email campaigns
60s
Average time-to-first-reply with AI
💬
Conversational commerce
Browse, checkout, and pay — all inside a single chat.
Automation flows
Branching journeys triggered by events, time, or intent.
🧠
Native AI agents
Resolve 70% of conversations without a human touching the keyboard.
Features

Everything your team needs, nothing it doesn't.

Eight tightly-built modules that work together out of the box. No plugins. No glue code. No surprises in the invoice.

📣

Broadcast messaging

Send personalized campaigns to millions in a single click — segmented by behavior, geography, or any custom attribute. Compliant templates, instant delivery.

📦 Order updates 🎁 Promotions 📅 Reminders 💳 Receipts
🤖

AI Chatbot

GPT-class agents trained on your knowledge base. Multilingual by default.

Workflow automation

Trigger journeys from carts, CRMs, calendars — visual builder, zero code.

👥

Multi-agent inbox

Route, assign, and collaborate on threads with notes and SLAs.

📊

Real-time analytics

Delivery, open, click, conversion — measured per message, segment, and agent.

⟨/⟩

API & SDKs

REST, webhooks, and SDKs for Python, Node, Go. Sandbox in 5 minutes.

💬

Customer support suite

Unified inbox, canned replies, escalation rules, and CSAT — built for service teams, not lashed on top of marketing tools.

🎨

Rich media messaging

Carousels, catalogs, location, documents, videos, interactive buttons and lists — every WhatsApp message type, properly supported.

Use Cases

Built for the way every industry already talks.

From 10-person Shopify stores to global insurance carriers, teams use the platform to replace fragmented support tools and clunky email flows.

🛒

E-commerce

Abandoned cart recovery, order tracking, post-purchase upsell, and in-chat checkout — all without leaving the conversation.

Cart recovery COD verify Returns
🏥

Healthcare

Appointment reminders, prescription refills, lab results, and HIPAA-aligned secure messaging that patients actually read.

Reminders Reports Telehealth
🎓

Education

Course enrollment, fee reminders, assignment notifications, and one-tap parent communication for schools and edtech alike.

Admissions Attendance Fees
🏦

Finance & insurance

Account alerts, KYC verification, premium reminders, claims tracking — encrypted and regulator-friendly.

KYC Alerts Claims
🚚

Logistics & delivery

Live shipment tracking, delivery ETAs, address confirmation, and driver-to-customer chat that doesn't burn phone numbers.

Tracking ETAs Proof of delivery
🎧

Customer support

Replace tickets with conversations. Multi-agent routing, AI triage, and CSAT scoring — at one-tenth the cost of voice.

Triage CSAT Escalation
Why us

Picked by ops teams who've tried the rest.

Most "WhatsApp tools" are repackaged Twilio wrappers. We built our stack directly on the Meta Cloud API — which means lower latency, better deliverability, and infrastructure your CFO won't question.

🏆

Trusted infrastructure

Direct Meta Cloud API integration. No middleware. No third-party hops between your messages and your customers.

Sub-second delivery

P50 latency under 800ms globally. We monitor every region 24/7 and route around carrier outages automatically.

🛡️

Enterprise security

End-to-end encryption, SOC 2 Type II, ISO 27001, GDPR and HIPAA aligned. Audit logs on everything.

📈

Scales with you

From 1,000 messages to 100 million per day — same platform, same predictable pricing, no infrastructure rebuilds.

🤝

Dedicated support

Named account team, Slack-shared channel, 15-minute response SLA on Enterprise. Real engineers, not chatbots.

The Workspace

One place for every conversation, campaign, and customer.

A workspace built like a product, not a spreadsheet. Designed for ops, used by engineers, loved by support.

app.platform.com/inbox
Messages sent
2.4M
↑ 24.8% vs last week
Delivery rate
98.7%
↑ 1.2%
Reply rate
42.3%
↑ 6.8%
AI resolved
71%
↓ 2.1%
Conversations this week
Live
Mon
Tue
Wed
Thu
Fri
Sat
Sun
Active conversations
M
Maya Patel
Order #4821 confirmed, thanks!
3
D
David Chen
Can I reschedule my appointment?
1
A
Aïsha Diallo
Where is my package right now?
L
Lukas Weber
Got the receipt — perfect, thank you
Customers

Teams ship faster when their customers reply faster.

↑ 3.2x conversion in 90 days

"We replaced a $40k/year support stack with this in a weekend. The bot handles 70% of our first-touch tickets and our CSAT actually went up — that's the part nobody believes."

PR
Priya Raghavan
VP Operations, Northwind Retail
98.6% open rate

"Email is dead for our LATAM audience. WhatsApp campaigns hit 98% open within five minutes — and the API just works."

MS
Marcus Silva
Growth Lead, Folio
↓ 64% support cost

"Onboarding took an afternoon. Our agents finally have one inbox instead of six."

JK
Jana Kowalski
Head of CX, Stratus
FAQ

Questions, answered straight.

Can't find what you're looking for? Our team replies in under 15 minutes — on WhatsApp, naturally.

Still have questions?

Talk to a solutions engineer — no sales pitch, just answers.

The free Business App is for single users on a phone. The Business Platform (built on Meta's Cloud API) is for teams and developers — it supports multi-agent inboxes, automation, broadcast at scale, and direct API access. Most growing businesses outgrow the app within their first month.
Sandbox access in 5 minutes after signup. Production with a verified business number typically takes 24–72 hours, depending on how quickly Meta verifies your Facebook Business Manager. We handle the paperwork.
No. The dashboard, campaign builder, chatbot designer, and inbox are fully no-code. Engineering only gets involved if you want deep CRM integrations or custom webhooks — and even then, our SDKs make it a few hours of work.
A flat platform fee plus Meta's per-conversation pricing (which we pass through at cost). No per-agent seats, no per-message markup, no surprise overage fees. Volume discounts kick in automatically above 50,000 monthly conversations.
Yes. End-to-end encrypted transport, SOC 2 Type II, ISO 27001, GDPR, and HIPAA-aligned workflows. Data residency available in US, EU, and APAC. Full audit logs and role-based access controls included on every plan.
Often, yes — if it's currently on the free Business App, we can migrate it without losing your verified status or chat history. If it's a brand-new number, we'll help you provision one and get it green-tick verified.
Native integrations for Shopify, Salesforce, HubSpot, Zendesk, Freshdesk, Zoho, WooCommerce, Magento, Slack, and Google Sheets. Plus a fully documented REST API and Zapier/Make connectors for everything else.

Connect with us for your specific business needs.

Get in Touch
WhatsApp