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CUBICLES CODERS PVT LTD01 / Trust
Trusted messaging solutions
10+ years of enterprise messaging across WhatsApp, RCS, SMS and now Messenger. 500+ brands, 1B+ messages delivered.
Reach 1.3 billion people where they already chat. We build, deploy, and manage Messenger experiences β AI chatbots, rich product carousels, broadcast campaigns, and live agent handoff β all under one platform.
Facebook Messenger is no longer just a chat app. It's a commerce channel, a support desk, and a re-engagement engine β all at once. We help brands meet customers inside Messenger with branded, automated, and human-assisted experiences that actually convert.
Personalised conversations with thousands of customers simultaneously β without losing the human touch.
AI-trained on your FAQs, catalog and policies handles the bulk of queries the moment they come in.
Rich cards, carousels and quick replies move customers from interest to checkout inside the chat.
Workflows that adapt based on customer intent, language and history β not rigid decision trees.
Nine capabilities, one platform. Built on official Meta APIs and managed end-to-end by our team.
GPT-grade conversational AI trained on your catalog, policies and tone. Handles up to 80% of conversations end-to-end with graceful human handoff.
Welcome flows, FAQs, away messages and follow-ups β running 24/7 without a single agent online.
Images, videos, carousels, voice notes and clickable buttons β every Messenger format, fully supported.
Unified inbox for your whole team. Route chats by intent, language or queue β with private notes and transcripts.
Open rates, response time, CSAT, agent load, deflection β every metric that matters, exported on schedule.
Plug Messenger into your CRM, helpdesk, order management and payment stack. REST & webhook-first.
Re-engage opt-in customers with abandoned-cart nudges, restock alerts and personalised promotions.
Send rich one-to-many campaigns to segmented audiences β within Meta's policy guardrails.
End-to-end encrypted by Meta. SOC 2 aligned infrastructure on our end. GDPR & DPDP-ready by default.
From the day Messenger goes live, we benchmark every metric that matters to your revenue, support load, and customer experience.
First-response time drops from minutes to seconds with always-on AI replies and instant routing.
Messenger sees 10Γ the open rate of email and 4Γ the click-through of SMS, on average.
Carousels, quick replies and in-chat checkout move buyers from query to purchase without leaving the chat.
Your business never sleeps. AI handles off-hours; agents pick up on shift with full context preserved.
One agent, ten agents, a thousand β the platform scales linearly without rebuilding your workflows.
No two industries have the same conversation. Our workflows, intents and integrations are pre-tuned for yours.
Recover abandoned carts, share order updates, and recommend products inside the chat β with COD support built in.
Book appointments, send reminders, and share reports securely. HIPAA-style data handling and patient consent flows.
Admissions guidance, fee reminders, lecture updates and parent communication β all in one threaded channel.
Lead qualification, KYC nudges, statement requests and balance enquiries with bank-grade authentication.
Live shipment tracking, delivery reschedules, COD confirmations and return pickups β automated in chat.
Tier-1 deflection, ticket creation, escalation routing and CSAT capture β connected to your existing helpdesk.
Live inbox, automated flows, broadcast campaigns and analytics β designed for operators, built for scale.
Six reasons enterprises pick us to run their Messenger programs instead of patching together point tools.
10+ years of enterprise messaging across WhatsApp, RCS, SMS and now Messenger. 500+ brands, 1B+ messages delivered.
Most clients go from kickoff to first live conversation in under 14 days β including CRM and catalog hookups.
Dedicated Messenger specialists, named CSM, and 24-hour engineering support β not a generic ticket queue.
Built on cloud-native infrastructure that handles holiday-scale spikes without flinching or surprise invoices.
End-to-end encryption from Meta plus our own ISO-aligned controls. GDPR and DPDP compliant by default.
LLM-powered intents, multilingual replies, and continuous optimisation from a team that ships weekly.
"Our Messenger inbox used to be a black hole. Cubicles Coders set up bots, broadcasts and live agent flows in under three weeks β and our first-response time dropped 80% in the first month."
"We were juggling four tools to run one channel. The Cubicles platform replaced all of them and gave us proper analytics for the first time. Conversions on Messenger are now our cheapest CAC."
"What sold us wasn't the tech β it was the team. Real engineers on call, a roadmap they actually ship, and a CSM who understands our funnel. Rare combination."
Still wondering how Messenger fits into your stack? Here are the things customers ask us most. For anything else, we're a chat away.
Talk to a Specialist βIt's the official Meta API that lets businesses send and receive messages on Facebook Messenger at scale β supporting rich media, automation, agent handoff and integrations with your CRM, helpdesk and commerce stack.
Cubicles Coders builds and manages the entire experience on top of this API, so you get a working channel, not just access.
The Facebook Page inbox is for casual, manual replies. The Messenger Business API is built for scale β automated flows, AI replies, broadcast campaigns, multi-agent routing, analytics, and integrations. Two very different things.
No. We work with brands of every size β from D2C startups doing their first ten conversations a day to enterprises processing millions a month. Pricing scales with volume, and onboarding is the same either way.
Most projects are live within 7 to 14 days. That includes Meta app approval, bot design, CRM integration and a soft launch with your team. Complex enterprise rollouts can run 3 to 6 weeks depending on integrations.
Yes β out of the box, our AI handles 100+ languages including English, Hindi, Bengali, Tamil, Telugu, Marathi, Arabic, Spanish and Portuguese, with automatic detection and switching mid-conversation if needed.
We support direct integrations with Salesforce, HubSpot, Zoho, Freshdesk, Zendesk, Shopify, WooCommerce and most major systems. Custom integrations via REST APIs and webhooks are also straightforward.
Messages are end-to-end encrypted on Meta's infrastructure. On our side, we operate ISO-aligned controls, role-based access, audit logs and full GDPR & DPDP compliance. Your data is yours β we don't train models on it.
Pricing has two parts: Meta's per-conversation charges and our platform fee, which depends on volume, agents and the modules you use. We share transparent quotes after a 20-minute discovery call β no boilerplate decks.
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