Turn every SMS into a two-way dialogue. Automate inbound campaigns, capture intent in real time, and let customers reply, opt-in, vote, book, or buy โ right inside the message.
Cubicles Coders' 2-Way Messaging lets your customers reply to any SMS โ and your systems listen, route, and respond automatically. Built on a carrier-grade CPaaS backbone with virtual long codes, short codes, and keyword triggers, it turns every campaign into a living conversation.
Whether it's a customer confirming an appointment, voting in a poll, opting in for offers, or escalating a support ticket โ every inbound message is captured, classified, and actioned in milliseconds.
A full conversation engine โ keyword routing, auto-responses, AI intent detection, analytics, and developer APIs โ bundled into one platform.
Configure unlimited keywords like YES STOP BOOK and route each one to the perfect reply, workflow, or human agent.
Dedicated numbers in 220+ countries. Shared and private short codes for high-volume campaigns.
Time-zone aware sending, quiet hours, and TPS throttling for compliant high-volume blasts.
Auto-handle STOP, START, UNSUBSCRIBE keywords. Full audit trail. DLT, TCPA & GDPR ready.
Free-form replies are classified in real time โ booking, complaint, query, opt-out โ and routed automatically. No rigid keyword required.
Live dashboards for delivery, reply rates, intent breakdown, ROI per campaign. Export anywhere.
Beyond features โ the outcomes that move the needle for marketing, support, and revenue teams.
When customers can reply, they engage. Conversations build trust โ and retained customers spend up to 67% more over their lifetime.
Every reply is a data point. Track conversion, attribution, and net-revenue-per-message in one dashboard. No more black-box campaigns.
Auto-responders deflect repetitive queries 24/7. Human agents only handle escalations โ slashing your cost-per-resolution by up to 60%.
Native DLT, TCPA, GDPR, and CTIA support. Opt-outs handled instantly. Audit-ready logs for every conversation.
REST API, webhooks, and pre-built connectors for Salesforce, HubSpot, Zendesk, Zoho, and 30+ more. No replatforming needed.
From banks to bistros โ see how 2-way conversations transform six industries.
Balance enquiries, OTP validation, transaction disputes, EMI confirmations โ all over secure SMS.
Order confirmations, delivery rescheduling, COD verification, return requests โ straight from the inbox.
Appointment confirmations, prescription refills, post-visit feedback, lab result alerts.
Check-in confirmations, room service requests, flight reschedules, guest feedback loops.
Driver dispatch, customer hand-off codes, route exceptions, real-time delivery slots.
Class reminders, fee enquiries, exam alerts, parent-teacher updates, course opt-ins.
Click each step to see what happens inside the engine.
Inbound SMS hits Cubicles Coders' SMSC gateway in under 300ms โ across 800+ direct operator connections, with full unicode support and emoji parsing.
Cubicles Coders engineers business communication infrastructure from the ground up. Direct operator connections, in-house AI, and a team that picks up the phone โ literally.
By the Juniper Research CPaaS Vendor Index โ two years running.
Carrier-direct routes mean better delivery, latency, and cost. No middlemen, no surprises.
Our NLP models are trained on 12B+ messages โ tuned for short-form, multilingual SMS.
DLT, TCPA, GDPR, CTIA โ out of the box. Auditors love us. Your legal team will too.
No tier-one scripts. Talk to the people who built the platform when something needs fixing.
"We replaced four legacy vendors with Cubicles Coders' 2-Way Messaging. Reply rates tripled in 30 days, and our support team got their evenings back."
Launch your first 2-way campaign in under 60 seconds. Free 1,000-message trial. No credit card. Cancel anytime.
Everything you need to know before you press send.
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