Cubicles Coders builds Google Business Messages experiences that let customers chat with your brand directly from Search and Maps — answered by AI agents, routed to humans, and tracked end-to-end. Live in days, not quarters.
Google Business Messages is a native channel inside Google Search, Maps, and your Business Profile. With one tap on "Message", a customer lands in a real conversation with your brand — no app install, no friction, no detour.
Appear with a "Message" button on every branded query, location, and product card.
Pre-purchase questions, store availability, bookings, and post-sale care — all in one thread.
AI handles FAQs, intent detection, and triage. Humans step in only for what matters.
Async, persistent, and synced across every agent — customers never repeat themselves.
From the first auto-reply to a fully orchestrated agent network — one platform, nine essentials, zero patchwork.
Carousels, cards, suggested replies, calendar bookings, payments, and rich media — far beyond plain SMS.
LLM-powered agents trained on your knowledge base. Resolves 80% of tier-1 queries unaided.
Visual builder for routing, escalation, and intent-driven branches — no engineers required.
Seamless handoff between bots and human teams. Skill-based routing, presence, and shared notes.
CSAT, resolution time, intent volume, conversion attribution. Every conversation, measured.
Plug GBM into your CRM, OMS, and helpdesk in a single afternoon.
: 
: 
CUBICLES CODERS PVT LTDPOST /v1/messages
{
"thread": "tx_8021",
"text": "Order shipped 🚚"
}
Lifecycle campaigns, re-engagement, NPS loops, and post-sale care — all conversational.
The "Message" button on Search, Maps, and Business Profile — owned by you, branded fully.
End-to-end encryption in transit, SOC 2 Type II, GDPR & HIPAA-ready data residency. Built for regulated industries.
Aggregate results from 300+ Cubicles Coders Google Business Messages deployments over the past 12 months.
vs. email & web-form support channels in the first 90 days.
first-contact resolution lift after AI agent rollout.
median first-response time across automated threads.
on Search-originated leads that opened a message thread.
compared to traditional ticket-based contact centers.
Product Q&A on Search, in-thread checkout, abandoned-cart recovery, and order-tracking — all conversational.
HIPAA-aligned messaging for clinics, hospital systems, and pharmacies. Triage, scheduling, and secure document share.
Admissions, course discovery, and student support handled on the channel applicants already use.
03Onboarding, KYC handoff, balance & card queries — wrapped in enterprise-grade security.
04Live tracking, delivery rescheduling, and exception handling in a single async thread.
05Cut ticket volume, shrink queues, and lift CSAT — with a unified inbox across GBM, web, and app messaging. Designed for distributed support teams.
06A unified command center for messaging operations — agents, bots, automation, and analytics, side-by-side.
We don't sell shelfware. We engineer the messaging fabric your customers feel — and your CFO measures.
From Series A startups to public retailers, our platform powers millions of conversations every month.
Pre-verified Google Business Messages onboarding, templated flows, and white-glove launch ops.
A dedicated solutions engineer, not a chatbot, on every account. Real humans, real Slack channels.
Horizontally sharded infra running on a multi-region active-active stack. No theoretical ceilings.
SOC 2 Type II, ISO 27001, GDPR & HIPAA-ready. Customer data stays in your region of choice.
Visual no-code builder for the team, full SDK + webhooks for engineering. Best of both worlds.
Selected words from product, support, and growth leads we've shipped with.
"Within three weeks, 71% of our pre-purchase queries were resolved before a human ever touched them. Our floor managers can finally focus on selling."
"The fastest GBM rollout we've benchmarked. Verified merchant status, 18 stores, full CRM sync — done in nine business days."
"We replaced three vendors with one Cubicles Coders deployment. Our ops costs dropped 41% and the AI agent is genuinely good — which I did not expect to type."
"Our patients book appointments at midnight without lifting the phone. The clinic's no-show rate dropped 22% in the first quarter."
"Search-originated leads went from a footnote to our second-largest acquisition channel. The 'Message' button is doing the work of a small sales team."
"The automation builder finally feels like it was made for humans. Our ops lead shipped a new flow on a Tuesday — without ever opening a Jira ticket."
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Through collaboration, innovation, and shared resources, we aim to revolutionize.
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