: +91-9403892922
|
: info@cubiclescoders.com
: +91-9403892922
Acculync — Enterprise Business Communication Platform | Cubicles Coders
Acculync · Enterprise Messaging Platform

Every conversation.
Every channel.
One intelligent platform.

Acculync unifies WhatsApp, RCS, SMS, email, voice, and social messaging into one AI-driven workspace — so your business can engage customers, automate journeys, and scale conversations without losing the human touch.

9+ messaging channels unified
AI workflows, no-code builder
Enterprise-grade security
Real-time analytics dashboard
Trusted by 500+ growing businesses
★★★★★ 4.9/5 1B+ messages delivered 99.99% uptime SLA
app.acculync.io/inbox
Conversations · Today
24,891
↑ 18.4% vs. yesterday
Auto-resolved by AI
67.2%
↑ 4.1pts WoW
Channel performance
WA RCS SMS
Open rate
94.6%
Active workflows
142
About Acculync

One platform for every customer conversation your business has.

Acculync is the communication backbone for modern enterprises. We connect every channel your customers use — WhatsApp, RCS, SMS, voice, email, Instagram, Facebook Messenger — into a single workspace where your teams, your AI agents, and your business systems all speak the same language.

Communication automation Customer engagement Omnichannel messaging Workflow management Enterprise connectivity
Explore the platform
Platform Features

A complete toolkit for enterprise communication.

From AI-powered conversations and no-code workflow builders to real-time analytics and bank-grade security — every capability your business needs to communicate at scale, in one platform.

AI Automation that actually understands customers.

Train Acculync's AI on your knowledge base, products, and past tickets. It resolves up to 70% of conversations instantly, escalates the rest with full context, and learns from every interaction — across every channel.

Intent · order_status Sentiment +0.82 Lang · en, hi, es Confidence 96%

Smart Workflows

Drag-and-drop journey builder. Trigger sequences on signups, abandoned carts, support events — across any channel, no engineering required.

Omnichannel Messaging

One inbox for WhatsApp, RCS, SMS, email, voice, Messenger, Instagram, and Telegram — with full context every time.

Real-Time Analytics

Live dashboards on delivery, opens, response time, conversion. Spot what's working — then double down.

API Integrations

Plug into your CRM, helpdesk, e-commerce, ERP. REST, GraphQL, webhooks.

Team Collaboration

Assign, tag, hand-off conversations with internal notes. Role-based access and audit logs built in.

Customer Engagement

Personalized campaigns, rich-media broadcasts, two-way conversations that actually convert.

Automated Notifications

OTPs, order confirmations, payment receipts, appointment reminders — delivered on the channel your customer prefers.

Secure Communication, by default.

End-to-end encryption, ISO 27001 controls, SOC 2 Type II, GDPR-ready data residency, and role-based access. Built for regulated industries — finance, healthcare, public sector — without compromise.

ISO 27001 SOC 2 Type II GDPR Ready End-to-End Encrypted Data Residency
Why teams switch to Acculync

Outcomes you can measure, from week one.

Hundreds of brands have moved their messaging stack to Acculync. Here's what they typically see in the first 90 days.

3.4×
CX score
Better customer experience
Faster replies, fewer transfers, consistent answers across every channel.
82%
Faster
Time to first response
AI handles the easy 70%, your humans focus on what matters.
5.1×
Productivity
Automation efficiency
Workflows replace repetitive work — agents do more with less.
+47%
Conversion
Engagement uplift
Right channel, right moment, right message — backed by data.
10×
Scale
Scalable operations
Go from 10K to 10M conversations without rebuilding anything.
1
Workspace
Centralised communication
Every channel, every team, every customer record — in one place.
Business Use Cases

Built for the industries that live or die on communication.

Whether you ship 50,000 orders a day or treat 500 patients a week, Acculync adapts to your workflow — not the other way around.

High-velocity retail

Turn carts into conversations, conversations into revenue.

Recover abandoned carts on WhatsApp. Send order confirmations on RCS with rich product imagery. Handle "where is my order" queries with an AI agent that pulls live tracking data. All from one platform.

  • Abandoned cart recovery on WhatsApp (avg. 28% recovery rate)
  • Rich-media order confirmations and shipping updates
  • Conversational commerce — browse, ask, buy without leaving chat
  • Native integrations with Shopify, WooCommerce, Magento
See it in action
28%
Cart recovery
4.2×
ROAS uplift
98.4%
Order msg open rate
<90s
Avg. resolution
Inside Acculync

What your team sees, every day.

A unified workspace that surfaces what's important and automates what isn't — across every conversation, every channel, every customer.

Unified Inbox

Live conversations across channels, sorted by priority.
W Priya · "Has my order shipped yet?" 12s
AI Auto-reply with live tracking · resolved 10s
R Rohan · viewed product carousel 38s
I Sneha · DM on Instagram, escalated to agent 1m
! Refund SLA breach risk · ticket #4821 2m

Workflow Builder

A typical "abandoned cart" automation, no code.
1
Trigger · Cart abandoned
Customer leaves cart with items > ₹500
2
Wait · 30 minutes
Allow natural return window
3
Send · WhatsApp with product image
Personalized template, click-to-pay link
4
If purchased · End · Else · Email follow-up at 24h
Branch on outcome, attribute revenue

Performance Analytics

7-day messaging performance.
94.6%
Delivery
↑ 1.2pts
68.2%
Open rate
↑ 3.4pts
12.8%
CTR
↑ 0.8pts

Channel Performance

Where your conversations are happening.
W
WhatsApp
62%
R
RCS
18%
S
SMS
9%
E
Email
6%
M
Messenger
3%
I
Instagram
2%
Why Cubicles Coders

Acculync is built and supported by the team behind 1000+ digital products.

We're not a faceless SaaS. Cubicles Coders is a full-stack technology partner — we build, deploy, and support Acculync end-to-end, with experts on the ground in India, the UK, and beyond.

1000+
Projects delivered
500+
Enterprise clients
10+ yrs
In production
97%
Client retention

Trusted technology, proven at scale

Battle-tested across e-commerce, BFSI, healthcare, and logistics — billions of messages processed.

Expert support, 24×7

A real human on the other end of every escalation. Average response time under 8 minutes.

Scales with you

From 10,000 messages a month to 10 million a day — same platform, same SLA.

Secure by design

ISO 27001 controls, SOC 2 Type II, GDPR-ready data residency, end-to-end encryption.

Modern automation

The latest AI models, the cleanest workflow tooling, and a roadmap shipped every two weeks.

Enterprise-grade performance

99.99% uptime SLA, global infrastructure, multi-region failover. The boring stuff, done right.

Testimonials

Teams that switched, and never looked back.

★★★★★

"We replaced four separate tools with Acculync and our support team is doing 3× the volume with the same headcount. The WhatsApp automation alone pays for itself."

P
Pradeep Sharma
CEO · Premium Online Hub
★★★★★

"The workflow builder is what closed it for us. We mapped our entire customer journey — signup to delivery to feedback — in an afternoon, without a single line of code."

I
Itika Verma
Director · Dear Papa
★★★★★

"Onboarding took less than a week. The Cubicles Coders team migrated our CRM, set up RCS templates, and trained our agents. Production from day six."

V
Vaishali Rana
HR · DP Mart
★★★★★

"Open rates on RCS are completely changing how we run promotions. We're seeing 90%+ open rates and 3.5× the conversion of email."

S
Shiva Thapa
Marketing Lead · Dropshipping
★★★★★

"The AI handles roughly 70% of our incoming tickets autonomously. What gets escalated comes with full conversation context — no more 'can you repeat your issue?' moments."

S
Selva Murugan
Founder · AMG Hub
★★★★★

"As a regulated fintech, security and audit trails are non-negotiable. Acculync ticked every compliance box our legal team threw at it — and the migration was painless."

A
Aarti Khanna
VP Ops · NeoBank India
FAQ

Questions, answered straight.

Still curious? Talk to a specialist — we'll walk you through Acculync end-to-end on a 30-minute call.

Ready to see Acculync live?
Book a demo with our team. No sales pressure, just a real walkthrough of the platform on your data.
What exactly is Acculync, and how is it different from a CRM or helpdesk?
Acculync is a unified business communication and automation platform. A CRM stores customer records; a helpdesk manages tickets — Acculync runs the actual conversations and automated journeys across WhatsApp, RCS, SMS, email, voice, and social, and plugs into your CRM and helpdesk to keep them in sync.
Which messaging channels does Acculync support out of the box?
WhatsApp Business API, RCS Business Messaging, SMS (A2P and 2-way), voice calls, transactional and marketing email, Facebook Messenger, Instagram DMs, and Telegram. We're adding Viber and Apple Messages for Business next.
How quickly can our team get up and running?
Most teams are live in 5–10 business days. Our onboarding team handles WhatsApp Business API verification, template approval, CRM integration, and agent training. For complex enterprise rollouts, we provide a dedicated project manager.
Do we need engineers to build automations and workflows?
No. The visual workflow builder is designed for ops, marketing, and support teams. For advanced use cases — custom integrations, complex routing, AI fine-tuning — we expose REST APIs, webhooks, and a developer SDK.
How is data security and compliance handled?
Acculync is ISO 27001 certified and SOC 2 Type II audited. We're GDPR and DPDP-ready, with India and EU data-residency options. All messages are encrypted in transit and at rest. Role-based access control, SSO, and full audit logs are standard on all enterprise plans.
Can Acculync integrate with our existing CRM, helpdesk, and e-commerce stack?
Yes. Native connectors for Salesforce, HubSpot, Zoho, Freshdesk, Zendesk, Shopify, WooCommerce, Magento, Razorpay, and Stripe. Anything else, we connect via REST API, GraphQL, or Zapier.
What does pricing look like?
We price on conversations, not seats — so growing your team doesn't grow your bill. Plans start with a free trial; pricing depends on your monthly conversation volume, channels in use, and AI usage. Book a demo and we'll quote your specific case in 24 hours.
What happens if we outgrow Acculync — or want to move away?
Your data is yours. Full export of conversations, contacts, workflows, and analytics is available at any time, in standard formats. We've never had a customer leave — but if you ever do, we make it painless.

Connect with us for your specific business needs.

Get in Touch
WhatsApp